Welcome to the Complaints Book


INCM values ​​the safety, health and well-being of all its workers, customers, suppliers and the community.

The COVID-19 pandemic forced the implementation of a demanding Contingency Plan that limits our ability to respond. Thus, when purchasing the Complaints Book (Physical) in our online store, a delivery period longer than usual is expected.

If you are an economic operator, if you have not yet registered in the Electronic Complaints Book, you can do so without any limitation, in the same way that you can always, at any time, purchase at the INCM online store “Electronic Complaints Modules ”.

For any questions please contact our Complaints Book support line (217 998 010).

Thank you for understanding.

Any question, contact the helpline 217 998 010